Privacy Policy

1. Information We Collect

• Website: We do not collect personal information through our website (www.rspoddar.org). The website is informational only.
• Offline/Direct Communication: : If you contact us via phone, WhatsApp, or fill out our rental request form for medical equipment or hearse (Swarg Rath) services, we may collect limited personal details such as:
  • Name
  • Contact information (phone number, address)
  • Equipment/service request details
  • Identification details (if required for verification)

2. How We Use Your Information

• To process and manage rental requests for medical equipment and hearse services.
• To coordinate delivery, return, and maintenance of the equipment.
• To maintain basic service records required for operational or audit purposes.

We do not use your personal information for marketing or commercial purposes.

3. Sharing of Information

• We do not sell, rent or trade your personal information.
• Information may be shared only with:
  • Internal staff or volunteers who help deliver services.
  • Service providers (e.g., drivers for Swarg Rath) strictly for fulfilling requests.
• We may disclose information if required by law or government authorities.

4. Data Storage & Security

• Records collected through forms or communication are kept securely in physical or digital form.
• Access is restricted to authorized trustees, staff or volunteers.
• We take reasonable precautions to protect against unauthorized access, alteration or misuse.

5. Your Choices

• You may contact us to update or correct your personal information.
• You may request deletion of your records after completion of service, unless retention is legally required.

6. Third-Party Services

Our website (www.rspoddar.org) may contain links to external websites. We are not responsible for the privacy practices of those websites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.